DTE Energy has about 2.3 million electricity customers in southeastern Michigan. I hope to deal with such a great employee next time I have any issues. While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. %PDF-1.7 Fan-shaped bright green leaves that turn a stunning yellow in the fall. September 17, 2022 Significant needle loss of conifers can also be problematic, as these trees have a more difficult time recovering. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. I would have happily paid this if I received some kind of notice. Never use the appliance service plan with Consumers Energy! Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Spoke with Duke Energy and they said they will just claim eminent domain if I file a complaint. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. How do I know I can trust these reviews about Consumers Energy? Are you kidding me!? Laura Neibarger I own property at 496 44th St., Allegan, MI. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. This may cause you to enter password incorrectly. I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). Consumers Energy Tree Trimming/Removal In order to improve the reliability of electric service to residents, Consumers Energy and its contractors continue to conduct tree trimming and removal in private utility easements around EGR. My neighbors were without power for two days each time they worked on the power lines. YouTubes privacy policy is available here and YouTubes terms of service is available here. But local weather patterns, climate change, and other factors can cause longer outbreaks. Please allow 5-7 business days for a response from our Tree Trim team. . We expected better professionalism than this! If trimming is needed on your property, we will knock on your door and leave a door hanger describing the necessary trimming. I was told that it can't be fixed. Mature height of 35-40 feet. A Tampa Bay Times review of state filings shows that the company cut its tree-trimming budget in the area by more than $2 million last year, from $9.9 million to $7.4 million. You should contact a local arborist to examine any trees with which you are concerned. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. It's a busy world full of busy people like me. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Im on SNAP and have health problems. She can be reached at 989-779-6059, rshaffer@michigannewspapers.com or on Facebook at facebook.com/randi.shaffer, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Consumers Energy explains tree-trimming policies to commissioners, Parkinsons symptoms eased by non-surgical procedure, study shows, Ex-NFL players who had concussion symptoms performed worse on cognitive tests decades after retirement: Boston study, Ford to raise production as US auto sales start to recover, Michigan university founded by Finnish immigrants is closing, Federal sentencing set for Mt. Why am I being inconvenienced as a paying customer? See reviews below to learn more or submit your own review. Our bill was 65% higher than the estimator and she said that increase was reasonable. I have had the well people here checking the well pump. My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Consumers Energy will trim or remove trees interfering with electric restoration activities. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). Can we have a little balance here, and a little common sense when it comes to trimming these? she asked. Location of Property (nearest cross roads) and brief description of inquiry: Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. Desired outcome: endobj We use intelligent software that helps us. We require contact information to ensure our reviewers are real. Attractive shape and interesting reddish bark with white markings provide year round interest. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. I am very frustrated that I have watched as everywhere else was put ahead of us and everywhere else is with power again with us being one of the first areas to lose it. I purchased it in 2019 and want all the functions to be in working order. I never had a bill at that address. The National Electrical Safety Code requires them to do so. reliant energy tree trimming Rockville SS8P best underseat powered subwoofer. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. I do not have a working vehicle either. Small debris, such as leaves and small limbs, will be cleaned and removed. Consumers Energy Easement Right of Way for Tree Trimming. This latest outage started at 5:11 PM Wednesday 2/22/23 and has been out ever since. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. There were days where the meter did not read and so they were not added to the bill estimator. In 2022 CPI will have utility line clearance tree trimming crews working full time in the following areas: Harrisburg, Corvallis, Kingston/Lyons Drive, Harlan, Eddyville, Highway 34 - Tidewater. We are VERY unhappy with the service done! I was a VAWA victim stalked by an ex who found me because I changed my address at the secretary of state and he found me and held me at gunpoint until this happens to you and you have this fear you will not understand. Fast growing. Consumers Energy will trim or remove trees interfering with electric restoration activities. Thank You for your attention. Natural diseases and the treatment successfully reduced the density of spongy moth activity. Had power back 1 day and now we are without again. They will not remove trees only trim. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. After two ice storms within a week, 600. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. Please contact me as to what you plan to do about this incident. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. North Carolina South Carolina Ohio Kentucky Indiana Florida Go to home page Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. Desired outcome: Lights off in empty rooms, devices of all kinds unplugged when not in use, added as well. Normally have trees near power lines, and the utility company will be responsible for . I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. I am on the gold plan. The City still manages right-of way trees outside of the target area based on reported concerns and street view assessments. We're currently experiencing system issues which may result in website slowness. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. We accepted the credit because at this point we had explained the situation and were told we were wrong. 1 talking about this. Instead of closing out her account because my drivers license at that address they simply switched the $2700 bill to me. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. In late summer, caterpillars lay their eggs. Access from your area has been temporarily limited for security reasons. All the customer service reps were nice enough, but management refused to do anything. Please report the following to the Public Works Department: Over the last several years, areas of West Michigan have experienced an increase in spongy moth (formerly known as the gypsy moth) population. They are a joke. California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. endobj Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. My address still has and will continue to have the stair address. I Hope he sees this too, and if he isn't training your new employees yet, he should be! I want my camera doorbell and fan replaced. A couple of months or so ago, we received a generic letter stating Consumers Energy would be in the area, trimming trees that were near their lines. I believe that Consumers Power should reimburse me. Thanks. Replacement of my refrigerator. The transmitter box caught fire and fried several appliances. "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . On 07/23/22, received a collection notice for the final bill! Fast growing. The Mt. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. Hall said Consumers communicates directly with affected property. To Whom it may concern; For the best performance on this website and others, please upgrade Otherwise, residents are encouraged to work with their arborist to evaluate treatment options for individual trees or groups of trees that may better control spongy moth on private properties. That evening we tried to turn on our AC and it did not function. Project Number: 19437. Customer Service Dept Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. By planting the right trees in the right place, you can have both. Mature height: 15-25 feet. I am beyond flustered with this company and there over seas customer service. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Mature height: 60 80 feet. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. These trees will be marked with two white dots. Wordfence is a security plugin installed on over 4 million WordPress sites. This is not me simply trying to get out of service I have used. Now we are probably going to have to get rid of the only tree weve enjoyed for years in our yard!!! How do I fight this? To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. Now, they said they closed my case because they don't deal with install issues and they won't fix it. My family farm has been in the family before electricity was available in this area. The types of trees currently being offered for planting in the out-lawn are as follows: These trees are perfect under utility lines and in smaller outlawn areas: Chanticleer Pear: A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. There is currently no mobile home on the property, but we are in the process of finding and placing one there. My sister n law offered to do a statement saying her and my brother was living in the home they would not take that. We went and looked at our trees, saw they werent in the way, and assumed we were fine. Call 800-477-5050 We are intermittently experiencing technical difficulties with processing payments. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. If a tree branch or entire tree falls on an electric line: Call 9-1-1 first Then immediately call us at 800-477-5050 DO NOT TOUCH THE BRANCH, TREE OR LINE Safety Facts about Trees and Power Lines: Always assume a power line is energized and dangerous. Desired outcome: I have a serious problem caused by Consumers Power. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. Whoever decided that this was the proper way to handle callers and whoever kept failing to notice the problem and deal with it accordingly, they all need to be fired and sent to starve in the streets. Tree Trimming Tree Maintenance Fallen trees are responsible for nearly 70 percent of the time our customers spend without power. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. Grows at a medium rate. Well start sending you the news you need delivered straight to you. Otherwise, please report any large concentrations of spongy moth to the City. We work with severalprofessional tree trimming companies, who are trained on safe and environmentally responsible tree care, to complete the tree trimming. Claim it and get a lot of features. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. We have construction on our street that required the gas to be turned off during the day during early March. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. Kids love to climb trees. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape.. Following the presentation, Commissioner Jon Joslin raised some concerns about residents in the area getting the proper amount of notification. She deserves a raise. your browser. No note, text, email or call. About a month and a half to two months ago someone came by to talk to us about cutting a couple branches off our tree for the line going through our yard. Click here to get notifications about new complaints of Consumers Energy. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. I evacuated the property until Consumers came out the next day. The hundred dollars was supposed to say $800 in a complaint I paid 6090 belford rd Holly Mi.48442 8106918542, 2 companies with bill Good Morning, I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. Sign up to receive our free weekly newsletter. Fan-shaped bright green leaves that turn a stunning yellow in the fall. In this event, we will do our best to inform you of those changes. Consumers Energy: If a tree falls on power lines after a storm, Consumers Energy states "In the aftermath of a storm, our crews will work 24/7 to trim or remove any tree that is interfering with power restoration. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. We could have been in touch with companies for scheduled visits for estimates 8 days ago! This morning I called in again and was told the original call was marked as completed. During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. "Freezing rain events cause just massive tree falls, and then the ice on the line weights the lines," Rood said. Our content is intended to be used for general information purposes only. There is plumbing for the septic tank that runs under this as well. This complaint was posted by a verified customer. They said they would send someone out the next day, Wednesday 9/14. For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 Then later on we called Moore Mechanical and had them come back. If the customer is not satisfied with the information received, they should contact the PUCO at 1-800-686-7826. This will surely increase the credibility of your complaint. They just sent my name to a collection agent for $20.37. including trimming 5,000 to 6,000 miles (9,600 kilometers) of trees each year to prevent branches from falling onto power lines. For electricity to be restored and compensation for pain suffering and loss of food. To avoid impacts to non-target insects and allow natural disease pressure to build up within the spongy moth population, the city is applying treatment only when spongy moth outbreaks are expected to significantly impact tree health. "People don't have . Stay away from Consumers. o Sub rule (a): Consumers Energy recommends replacing the phrase "tree trimming" in this sub rule with "line clearing" or "vegetation management" as indicated in previous Company feedback. The Citys forestry experts have been monitoring the location and severity of regional spongy moth activity. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. Desired outcome: Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. Meridian Township Michigan - Large Dog Park Closure 28 February 2023 ( news ) increased on or after 05/28/2020, going from an average of 3-7 kWh per day. You don't have to choose between reliable service and beautiful trees. 4 0 obj We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore, Being without power for 3 days due to incompetence of consumers energy. Pleasant commissioner urges community to support tiny home project, Gratiot to interview 3 for administrator post, Charges upped for murder suspect; could face death penalty, 2023 Boys Basketball District Draws and Schedule, Shepherd clinches JPC title outright, readies for districts, CMU program teaches TV news production and reporting, WCMU switches to mostly-news radio format, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. His truck looked like it was almost on two wheels because he was going so fast. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. My brother eventually would also pass in September of 2019, pandemic hit and the world stopped. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information 1 ADVERTISIMENT 2 0 obj RE: Account [protected] Consumer Energy bill from 10/19/2022-11/18/2022, Consumers Alternative Natural Gas Supplier: Eligo Energy of Illinois. CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. The owner of this site is using Wordfence to manage access to their site. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines. My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. 280 Lighthouse Circle For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Map of Trimming Area Utilities say they need to cut . To contact Consumers Energy regarding trimming or removals of trees in private easements or public right-of-way, please visit the contact tree management link or contact a Grand Rapids area forestry planner by calling Consumers Energy at 616-530-4306. Two-thirds of the time our customers spend without power is due to trees. Spraying must be done in the spring, when caterpillars initially emerge. Fast growing. Consumers also cut a lot of tree branches from the power lines in my back yard and left 3 huge piles of tree branches in the yard. Attractive shape and interesting reddish bark with white markings provide year round interest. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. Desired outcome: We usually do a much better job and we fell on our face here, he said. These surveys inform outreach and treatment strategies. Trees allow consumers to save energy, further helping to redu. Fairly fast growing. I feel that consumers energy is incompatible of providing the services they claim to say they do. One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. 280 Lighthouse Circle Copyright 2022 Consumers Unified LLC. We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. If you think you have been blocked in error, contact the owner of this site for assistance. Fairly fast growing. For comparison,. No note, text, email or call. Also, I was told its a misunderstanding on my part. If a tree poses a serious hazard to the power lines, and/or if trimming will damage the tree's health, it may need to be removed. Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. Calling all volunteers! We always recommend using a professional tree trimming service to perform the work. As of today at 11:45am june 18 2022 they have yet to fix the issue. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. Address. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). <> I called them and they more or less say you can't go by what they have showed you used. Randi Shaffer is a reporter at the Morning Sun. After flowers fade, the tree produces seed capsules that attract songbirds. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency. After flowers fade, the tree produces seed capsules that attract songbirds. My credit score decreased due to this. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. Our house is also only 10 years old. Email: [protected]@gmail.com Keep in mind other electrical equipment that may be on your property too. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. We value your privacy. endobj We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. left limbs on power lines. I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. Fast growing, somewhat wide spreading. If you can go to DTE or Great Lakes. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action.
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