Its authentic Mexico and well worth a visit. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Also, the tequila options are a joke. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Are any cleaning services offered at Excellence Riviera Cancun? The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. #1 of 10 all-inclusives in Puerto Morelos. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. If youve ever been to an all-inclusive resort you know the drill. Airport - Arrival was quick and easy. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Juarez, Km 324 - 342, Mza. If you have a longer trip, it is definitely worth it for all the small extras. They made our stay so much more special. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. Please, receive our warmest regards from The Excellence Collection. The main steakhouse in the resort was pretty underwhelmed by this offering. The resort was apparently full, but it really didn't feel like it. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Federal 307 Chet-Pto. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. A. We really cant fault the resort for its cleanliness. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Claim your listing for free to respond to reviews, update your profile and much more. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. We highly recommend the resort and have found few that can compare.More. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. Again, this service differentiated the Excellence and made the experience incredible. We really appreciate your detailed feedback. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. It would be nice to have some fans to help with sweating, but not that big of a deal. It was nice having our own private area where we could switch off and read a book. If you want a specific liquor, just request it. While these areas wont be completely private there are definitely a lot fewer people in these areas. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. We will pass your kind words along to the entire team. Because the ocean was not appealing, the pool areas were packed. We tend to have pretty high standards and they were all exceeded. Kind of a let down. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Stocked Mini-bar with all of the goodies you could ever need. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. We did not do the Preferred Club this time, but have. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. We recommend going around an hour before the tour commences to get on the tour. We liked it so much we ate there three times over our ten-day stay. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. However, the food is below average. The Hibachi (Spice) - WOW! That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. Usually there are more floats out of the water than in the water. The swim up suites are perfect. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Come together, come alone, regardless you will have an amazing time. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Please, receive our warmest regards from The Excellence Collection. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. This website uses cookies to improve your experience while you navigate through the website. We estimate they took away about 25% of the pool chairs and restaurant seats. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Thousands of family travelers come here for their sun-soaked holiday each year. Federal 307 Chet-Pto. We had the very best time at this resort. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! This is by far the best all-inclusive Ive ever stayed at. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. I would recommend you go there, much better value. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. The service was outstanding, the food was delicious and the resort was super clean. They do advise that you ring before your trip to check availability. We look forward to welcoming you back soon to your home away from home. All the house wine is the same at every bar and restaurant and it's really bad. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Actually I can't decide on where I want to stay or should stay? The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Visit hotel website. We never leave reviews, because all the other great reviews are true about this place. The resort is beautiful. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Its a really strong drink offering. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. It was hard to stay in vacation mode when my phone was always with me. The Dominican Republic shares the island known as the Hispaniola with Haiti. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. There are only four bikes available to guests, so you need to show up super early to get a spot. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. Food was great. However, guests are not required to wear a mask anywhere, but there is space available everywhere. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). The driver was friendly and spoke good English. So worth the upgrades. Overview. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. I would recommend getting more comfortable/soft sheets. Please, receive our warmest regards from The Excellence Collection. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Six meandering pools wind through their grounds. The food was where the disappointment came. Customer service can not be matched or outdone. Always one of our favorite restaurants when we visit Excellence resorts. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. The location of this restaurant is really lovely. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. The food also sets this place apart. Is it safe to get a taxi from Cancun airport? Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. - Dinner: Food and service is great everywhere like always. We felt extremely safe in today's COVID climate.Beauty. So, if you value privacy the Excellence club might be for you. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. Entertainment and hospitality went above and beyond. The atmosphere in Las Olas was also buzzing, which always adds to the experience. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. The Mile Spa is a solid offering. Our driver wore a mask and we did too in the enclosed space. Bottles of spirits are also included in your room. COVID Safety: We are vaccinated, so felt safe traveling. See more questions & answers about this hotel from the Tripadvisor community. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. From the bar staff, waiters at the restaurants and the poolside staff we really couldnt fault any of them. The club lounge is basically a private bar/restaurant area that is open all throughout the day. He remembered our names. No sign of any Mexican Food like you would expect to be available? Does Excellence Riviera Cancun have airport transportation? We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. The sand was piercingly white and the ocean had turquoise colors to it. Which languages are spoken by the staff at Excellence Riviera Cancun? They were so attentive and we had so much fun dancing and doing activities with them. The level of service and attention to detail was unparalleled. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. Gonzalo and Julio were awesome! Wish I knew these three things before we went.Have fun! You can plan ahead for the restaurants youll visit and when since some close one or two days a week. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Again this course is on the premium side and can cost up to $300 for around. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! The entire staff at the resort wore masks the entire time. The Mahi Mahi Skewer on the lunch menu was top class. Federal 307 Chet-Pto. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The pools are kept very clean, we noticed the staff doing tests on the water every night. Many people bring their own insulated drinks with built in straws. The oldest country in the Americas. They were waiting with a very comfortable luxury SUV for us outside the airport. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. New Health & Safety Protocols; The Excellence Collection. Room rates include meals and beverages at onsite restaurants and bars. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. The Indian food is actually legitimately good and quite authentic. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . All of the shows were amazing. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. These cookies do not store any personal information. And here is the next complaint in our review. Masks are required on flights and airport. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. The entire staff at the resort wore masks the entire time. Daytime Activities Check-in time is from 3 pm onwards, while check-out is at 12 pm. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. My Wife and I spent a week for our honeymoon. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. There are so many wonderful choices for any food or drink. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. They taught us some Spanish phrases and talked about Bollywood! While this is a nice reprieve, the numbers remain concerning. If youre not too fussed about the price of the treatments. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. SELLING PRICE: $1,500 USD. They even take the time for issues like crunchy bacon vs chewy if you have a preference. Cleaning round the clock. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. So impressed by everything about it! However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Basmati (Indian), also well done. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. He interacted with every person in ever activity we did and made sure we were well taken care of. "Airport Departure: As previously stated, US travelers need a COVID test to return home. The facilities available at the Excellence are really at an elevated level. It has been a pleasure hosting you and we look forward to seeing you back soon. The other pools were pretty much the same temperature as the air around us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We talk about changes to the resort, our experience. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. The service was incredible but I assume you'll get that at any of the excellence collection resorts. He leads the daytime activities. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. It was a bit stinky at times though. These are just some of the people that make the ERC so special for. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Tripadvisor performs checks on reviews. I would highly recommend this resort to anyone! On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. For more on the Excellence Playa Mujeres, check out our review here. Bike ride is a great escape from this great escape. Wi-Fi is free throughout. This was a great night out, the food was delicious and the chefs were really entertaining and talented. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. 18 km From Cancun International Airport. A traditional French-style eatery serves up some really well-done dishes. The building could use some maintenance. Located a 25-minute drive from the resort. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Staff & Service: This is why Excellence is always worth it over other resorts. Please, receive our warmest regards from The Excellence Collection. We at InspoVacay prefer a more condensed offering. Taxes and fees that are shown are estimates only. Wedding planners, along with wedding packages and honeymoon packages are available. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Everyone is expected to use their phone with a downloaded app to see the menus. Share. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. An extensive gym with a great range of equipment. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. Something new, they now take your picture at check-in, probably for security reasons. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. We were lucky to get one for the end of the week. Prepare by getting your name on the books and grabbing a drink, or two. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. 6 meandering pools and an immaculate white sand beach. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10
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