A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Find your state-specific qualifying information here! Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. International calling is enabled for direct communications between 2 people; certain numbers (e.g. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. NOTE: Your account will need to be in good standing in order to proceed. The Lifeline benefit . If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Only eligible consumers may enroll. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. International calling does NOT include text messaging, picture messaging, or video messaging. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Our terms and conditions will apply. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Rasta Jeff of St. Clair, US. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Specialties: This location is closed to the public. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Review updated: Jan 13, 2023. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Questions? Online Account Access. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Yes! Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Not only did he succeed professionally, Bovay also gave . Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Click here to Enroll Today! Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Copyright 2023 enTouch Wireless All Rights Reserved. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Currently, millions of people in over 40 states find this platform very efficient. The ACP monthly service and device discounts cannot be transferred to another household or individual. An eligible household is limited to one monthly service discount and a single one-time device discount. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Copy of last year's State or Federal income tax return. Click here to check coverage in your area. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Taxes and fees included with service plan pricing. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. EnTouch Wireless Get a free smartphone from EnTouch Wireless. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. They apologize. Other terms & conditions may apply. Veterans Administration benefits statement. Click here to enroll today to see if you qualify! ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. Lifeline plans and benefits may be maintained without enrolling in the ACP. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. Copy of last year's State or Federal income tax return. Consent for calls and texts is optional and can be revoked at any time. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Offerings vary by state. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Notice letter of participation in a qualifying state, federal or Tribal Program. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Simply complete all fields below to get started. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. If you have any trouble, we are ready to help just dial 866.488.8719. Check your phone number's eligibility at T-Mobile's transfer portal. You must opt-in and choose an eligible ACP service plan. To reset your settings to default, choose your device manufacturer below. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. UNLIMITED DOES NOT MEAN UNREASONABLE USE. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. The password is the last 4 digits of that sim card. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. Customers may have one ACP and one Lifeline benefit per household. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. This review was chosen algorithmically as the most valued customer feedback. Give Us A Call! Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Promotional offers may be modified or withdrawn at any time. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. No. International calling is enabled for direct communications between 2 people; certain numbers (e.g. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. OFFERS MAY VARY BY STATE and service may not be available in all areas. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Only eligible consumers may receive ACP discounts. Unemployment/Workers' Compensation benefits statement. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Company *. Only eligible consumers may enroll. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Click here to check coverage in your area. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Your Name *. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. Lay the SIM Card on a hard, flat surface. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Click here to view the Paper Application options. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. conference, chat lines, and premium numbers) are not supported and may be blocked. conference, chat lines, and premium numbers) are not supported and may be blocked. Enter your mailbox number (area code and phone number) . If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Veterans Administration benefits statement. If you want to apply for ACP service only, please call 888-294-9465. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. . To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. You can apply your ACP discount to any available enTouch Wireless service plan. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you already own a phone, you could also bring your own device to EnTouch Wireless. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. Your household can receive only one Lifeline and one ACP benefit. Promotional offers may be modified or withdrawn at any time. Copyright 2023 enTouch Wireless All Rights Reserved. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Lifeline plans and benefits may be maintained without enrolling in the ACP. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Offer not available for existing enTouch Wireless customers. All prepaid minutes and payments are generally credited instantly to a Verizon account. An eligible household is limited to one monthly service discount and a single one-time device discount. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. Click the Edit account button by the email address whose password you want to change. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). *Unlimited data does not mean unreasonable data usage. EnTouch Wireless free government cell phone providers. Power On the phone. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Call 1.800.820.3511; Contact Us; ESG. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Offer varies by State and Program Participation. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. B09. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Only eligible consumers may enroll. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required).
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