No one responds to email complaints - Drive through - Incorrect order from Tim Hortons (refund request). They should take it into account. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. At this point we then left and my 4 year old daughter was extremely upset! TheMore. Left the food with the manager and walked out. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. Menu and Promos What's new and fresh at Tim Hortons? Haven't had service like that in a long time, you need more Derek's in yourshops!!More. Myself, my Husband and our sons visited the drive thru. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. You are welcome to state your opinions of Tim Hortons, and rate its restaurant using the star scale. The breakfast bagel was so hard I couldn't bite into it. The server Derek couldn't have been nicer or any more helpful! When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! So horrible food and rude service. One of the world's largest quick service restaurant companies. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen more. 135,216 people checked in here. The previously mentioned alterations are applicable to Christmas, New Year's, Good Friday or Black Friday. Haven't had service like that in a long time, you need more Derek's in yourshops!!More. 1st & definitely last visit. They are worse by far. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. Gave me chicken burgers instead of beef burgers. Its not just a place to work, its a place to meet your neighbors. Dirty, flies all over the place. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. It's Time! I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! When I went back to the counter to explain. I had showed a blue light card for discount yet when I checked my bank later the price was actually dearer than had even been before I showed the blue light card so no idea what happened there. All Rights Reserved. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Making a True Difference for Individuals, Communities and The Planet every day. Services that stop here: 38, 61, 64, 101 and 38A. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. The tables were full of rubbish and staff seemed intent on sorting out their social lives rather than serve. So overall order direct and great customer service in store. Everything is either pre made and left to sit or kept in hot stacks. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Ride the bus to Paisley Renfrew Road / Hamilton Street, Council Hq, Paisley Smithhills Street / Piazza or Reid Kerr Colleage. Engage via Email. click here. In the vicinity you might visit Seedhil Playing Fields, East End Park, University of The West of Scotland, West College Scotland, Pure Gym and Paisley Abbey. Had a lovely visit in hereFriendly and helpful staff Nothing was a bother to themNice and clean Tables spaced out The hot chocolate is the nicest that I have tasted, This is the version of our website addressed to speakers of English in United Kingdom. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! The staff weren't helpful and pretty much ignored everyone that came in. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Staff are always friendly and the coffee is always served fast and hot. Although all tables were empty, not a single table was usable, due to dried-in stains & mess on chairs. Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. Get quick answers from Tim Hortons staff and past visitors. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". At this point we then left and my 4 year old daughter was extremely upset! When I went back to the counter to explain. Absolutely disgusted by my experience and will never return to Tim Hortons again! England Scotland Wales Northern Ireland England 1 Manchester 282-286 Bury New Road, M7 2YJ Hours: MON-SUN: 6am - 1am Drive Thru MON-SUN: 24 hours 2 Warrington Golden Square Shopping Centre, WA1 1QB Hours: MON-WED: 8am - 6pm Download the app Get a free listing Advertise 0800 777 449. keywords location Search. Scotland is a country where it rains A LOT, and it's COLD. Previously, Julia was a Bakery Associate at Sobeys and also held positio ns at Village Green Co . Find a ride to anywhere and travel at small price, in a friendly and ecological way. Tim Hortons: No phone number - See 49 traveller reviews, 8 candid photos, and great deals for Paisley, UK, at Tripadvisor. First time visiting today. I do not live near the Tim Hortons Grays location, so am unable to go back, as I live in Dagenham and it is about an 25min drive without traffic.I am very disappointed as this has never happened before. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. You can get more information from their website. Delivery; Drive-Thru; Takeout; . more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Purchased 3 breakfast meals and 3 donuts to take away. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. A white coffee called a flat white, tasteless cakes. My suggestion is if you dont care anymore, close up and lock the doors.More, Please take my advise and avoid this place at all costs! Here you will find hours of opening, directions and customer rating for Tim Hortons Paisley. Also tables left with rubbish on them and no sanitising after each customer. It's too dangerous forMore, Stopped for lunch and sat in. A white coffee called a flat white, tasteless cakes. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". It should not be allowed only guide dogs, all should be allowed, especially in a part of the world where the climate is so uncomfortable. It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. So overall order direct and great customer service in store. Staff don't know what they are doing, turnaround is massive. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Free Wifi, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. On the street of Paisley Road and street number is 950. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. Phone number (734) 671-4205. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. At this point we then left and my 4 year old daughter was extremely upset! Home of Canada's favourite coffee. Area for refuse & sugar/cutlery dispensing disgusting. A white coffee called a flat white, tasteless cakes. Really enjoyed my breakfast and talked myself outMore, Had a black coffee and a bacon roll very good ..so had an apple fritter and more coffeeagain very good nice environment with efficient friendly staff, I have been to paisley cafe 6 times since it opened and I have to say that the food is excellent however in all the times that I have visited I have never received the order that I asked for and have had to wasteMore, In search of coffee and driving snacks we found Tim Hortons! She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Absolutely disgusted by my experience and will never return to Tim Hortons again! If the system detects something that potentially contradicts our. I took it out and struggled to break it. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone.More, I was originally meant to visit Nandos but it was shut due to staff training, we saw the light on at Tim Hortons and thought we would give that a go The drink was luke warm and we were handed 22 mini bites when we ordered 10. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Popeyes Inquiries and Customer Service. Tim Hortons, Paisley: See 51 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #145 of 180 restaurants in Paisley. , On many occasions I was able to enter with my pet without any problem. AVOID AT ALL COSTS!!!! A que which took over 30 minutes to take the orders. Get quick answers from Tim Hortons staff and past visitors. Environmental Health need to visit this branch before someone falls ill. Staff clearly overwhelmed and overworked but to their credit pleasant and helpful.Seating grubby and tables sticky and dirty. Read our story. We also offer specialty beverages including lattes . The service was friendly enough, thecoffee and Apple fritter was good and the place looked quite clean. You have been warned. coffee and Apple fritter was good and the place looked quite clean. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! We took a seat after speaking to a worker who ushered us away from the counter and said "sit". The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. Popped into the paisley shop to try the burger meals. Customers can catch the train to Paisley Gilmour Street Station (1500 ft), Paisley Canal Station (3750 ft) and Hawkhead Station (5120 ft away). Our team is working to supply you with the latest information as possible. I would happily go back.More, Hot food poor - wont ever use this chain again. In 1995, Tim Hortons merged with Wendy's International, Inc., giving new focus and impetus to the expansion of the Tim Hortons concept in the United States. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. First started coming here during lockdown and its safe to say I'm a regular. Went in and the manager said that's what it's all like. I would happily go back. Were more than just great tasting coffee. Most hot drinks weren't available and some of the doughnuts were off the menu too. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! We pulled up and it looked deserted (first red flag), we then went inside,waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. The strawberry one was almost stale. No customer service number. , On many occasions I was able to enter with my pet without any problem. Please use the postcode PA3 4BA in your Sat Navs. Ordered online and was told 2 hours later my order was cancelled. 1 Report an error Most hot drinks weren't available and some of the doughnuts were off the menu too. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff weren't helpful and pretty much ignored everyone that came in. Get quick answers from Tim Hortons staff and past visitors. Wed love to have you. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. First thing that stood out was the amount of choice on the menu board. Tim Hortons - Paisley - Opening Times & Store Offers Tim Hortons - Paisley Renfrew Road, Paisley, PA3 4BA UK Opening Times Tim Hortons - Paisley Monday 24 hours Tuesday 24 hours Wednesday 24 hours Thursday 24 hours Friday 24 hours Saturday 24 hours Sunday 24 hours Is this information correct? Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. The area is always clean with staff constantly cleaning tables. Tim Hortons Unclaimed Review Save Share 54 reviews #119 of 120 Restaurants in Paisley Cafe Fast food Renfrew Road Retail Park, Paisley PA3 4BF Scotland + Add phone number Website Open now : 12:00 AM - 11:59 PM See all (8) Get food delivered Order online Ratings and reviews 2.0 54 #119 RATINGS Food Service Value Details CUISINES Cafe, Fast food No apology offered. Are the prices at this restaurant low or inexpensive? Every little counts with today's cost of living. Tripadvisor performs checks on reviews. items missing. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! Asked Amy at the counter who said they forgot as the computer screen failed. Massive amounts of flies around which is a little unusual at this time of year. Please note, established open hours for Tim Hortons in Wallneuk Retail Park, Paisley may differ over public holidays. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. It is also disheartening that there isnt a contact phone number to the location or a customer service number. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We placed an rder and when received found 3items missing. Log in. Took an age to get any food. Main door filthy too. The staff were really friendly. The server Derek couldn't have been nicer or any more helpful! more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards. Well. I appreciate that this branch has recently opened but the service and the food/drinks were very disappointing.The layout counter is very odd with people both waiting to place ordersMore, I popped by late last night after work (I work silly hours at the airport) and it was great to be able to use the drive thru and get a really good coffee and a little late night treat on my way home. Are you sure you want to delete this answer? Note: your question will be posted publicly on the Questions & Answers page. When I went back to the counter to explain. Im a wheelchair user and was offered no assistance. Hot chocolates were basically hot water. The Canadian operation is primarily franchise owned and operated, and expansion plans . I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! We stopped for a quick coffee & snack on our way to Glasgow Airport. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! It is nice that it's not pet friendlyand we can have coffee in peace. The drink was luke warm and we were handed 22 mini bites when we ordered 10. Ordered online and was told 2 hours later my order was cancelled. Staff are always friendly and the coffee is always served fast and hot. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Left the food with the manager and walked out. All other trademarks are the property of their respective owners. They are worse by far. The area is always clean with staff constantly cleaning tables. Horrifically poor service on 2 consecutive visits. We placed an rder and when received found 3items missing. both Costa and Starbucks are better! Ideally situated a 1 minute drive from East Buchanan Street, Wallneuk Road, Weir Street or Niddry Street; a 3 minute drive from Mill Street, Abercorn Bridge and Incle Street; or a 8 minute drive time from Caledonia Street and Junction 27 (Arkleston Interchange) of M8. Helping to build sustainable coffee communities. Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, Hotels near Stanelydrive Chauffer Services, Hotels near (PIK) Glasgow Prestwick Airport, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. AVOID AT ALL COSTS!!!! This is the version of our website addressed to speakers of English in United Kingdom. Went in and the manager said that's what it's all like. There is currently 1 Tim Hortons restaurant open in Paisley, Argyll. Are the prices at this restaurant low or inexpensive? . Avoid this one and go to the Paisley branch. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone.More, I was originally meant to visit Nandos but it was shut due to staff training, we saw the light on at Tim Hortons and thought we would give that a go Note: your question will be posted publicly on the Questions & Answers page. I would happily go back.More, Hot food poor - wont ever use this chain again. I've had some rubbish food, but this tops the lot. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. The state with the most number of Tim Hortons locations in the US is New York, with 239 stores, which is about 38% of all Tim Hortons stores in the US. Awful place. Tim Hortons Inquiries and Customer Service. I took it out and struggled to break it. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. At this point we then left and my 4 year old daughter was extremely upset! Is this information correct? I'm a dog owner myself but I go here to get a break from dogs. Free Tools ; Leads by Industry ; Top Profiles . Most hot drinks weren't available and some of the doughnuts were off the menu too. Everything you always wanted to know about Tim Hortons! No soap in another. I'm a dog owner myself but I go here to get a break from dogs.
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